Game: Anti-strategic plan

As my library embarked on a strategic planning process, there was some skepticism. These endeavors in the past had been painful, tedious and ultimately ineffective. We'd make plans, but then external forces would intervene, there was never any money, and the plan was shelved. This time we are taking a new approach to the plan, and to give everyone an opportunity to vent frustration and skepticism of the past, we included an activity we called the anti-strategic plan: releasing our un-values.

How to play:

• Provide a prompt contrary to your values. Ours was: "The library is a research environment that maintains the exclusive and inaccessible nature of information."
• Have group brainstorm values to support this prompt.

Debrief:

• Talk about the cathartic nature of releasing previous negative experiences and connotations of process.
• Look at how expressing the opposite of what you value can lead to clarifying what you do value

I got several positive comments about this activity after our strategic planning kick-off meeting. And it was a lot of fun. After we got going, it was hard to stop, and it did allow us to confront the negativity head on and move past it.

This idea was inspired by a game in Thiagi's 100 Favorite Games (Sivasailam Thiagarajan), called Double Negatives

Game: Mash up

Looking for connections is fundamental to what we do in libraries: we connect questions to answers, patrons to resources, information literacy to the curriculum, ideas to other ideas, disciplines to other disciplines.... Sometimes unlikely connections can result is something new and wonderful. This game helps us practice making connections that aren't obvious, and expands our creative thinking that can help with planning.

How to play:

• Groups of 3-4
• Each group member names a favorite thing. This can be wide open, or you can give it parameters, such as a favorite activity or food. 
• The group then selects at least 2 things names and mashes them into a new library service, event or product.
• Each group prepares a one-minute presentation selling the director, the board or the public on the new idea. 

Variations

• Have each group member name a problem as well as a thing. The mashup has to solve the problem.

Game: Good Bad and Ugly

Ideas for what to do can come from articulating what not to do, from exploring the unacceptable or the edge of acceptable, or from exploring another point of view. This game of role playing frees participants to do just that, by acknowledging accepted practice or behavior and by turning it upside down and playing devil's advocate...or worse.

How to play:

• 3 players and a facilitator. The 3 players choose their roles, "good," "bad," and "ugly." They will be playing members of a panel of "experts." They can be seated or standing in front of the room. The facilitator asks the audience for a suggestion of a gathering, meeting, conference or forum of some sort. Or for a specific training or teaching situation, the facilitator provides the context.
• Facilitator can begin be asking the panel a question. First "good" will respond with a reasonable answer. "Bad" will follow, offering advice that is, well, not so good. And "Ugly" will follow with a response that is pretty awful advice.

Examples:

• For training purposes, the panel might be experts on customer service or dealing with difficult patrons. The panel might be library experts responding to questions in a faculty forum, student senate, library board, city forum, accreditation board, etc.
• Facilitator: Panelists, please tell me what you see as the cornerstone of good public service.
  Good: I believe that good customer service stems from respect...
  Bad: Really, you just want to get the customer in and out quickly with no embarrassing public displays...
  Ugly: People need to be loved, so hug everyone who enters, whether they want it or not... If they seem uncomfortable you just need to hug them longer...

Notes:

• Make sure you have established ground rules that make this a trusting and safe place, to explore the taboo and have fun.

Game: Synchronized Speaking

The abilities to listen carefully, to both lead and follow, and to read other people, are important in so many aspects of librarianship. In reference and instruction, in being a valuable team member, in supervising others... It's hard to think of an aspect of our work where such skills are not an asset. This simple game offers the opportunity to practice these skills.

How to play

Three or more players. Two players will be identified as the synchronized speaker. Their role is to answer questions or tell a story in one voice, with no prior planning. Other players can ask questions or offer a prompt to get a story going. Questions should move beyond those of a yes/no nature.

• Example:
  Player one: Please tell me what interests you about this job
  Players 2 and 3 extemporaneously answer the question in unison

Game: Yes, and

The improv philosophy is one of accepting what's offered to you and building on it. In improv, it means whatever is said or offered by another player is the new reality. Knowing that whatever is said or done will be met with acceptance is the liberating feature that allows people to take chances, stretch their thinking, and be in the moment. "Yes, and" is not so much about agreeing, but rather acknowledging and accepting what is offered and moving things forward. This game helps build trust, confidence, collaboration and a positive environment. Imagine using "Yes, and" in a planning meeting. Oh, the possibilities. Try using "yes, and" in response to student comments in classroom discussions or colleague contributions in meetings. This affirming response encourages them flesh out and expand their ideas.

How to play

• One player makes a statement. Every subsequent statement begins with an enthusiastic "Yes, and" . The starting statement doesn't have to be library related, but it can be. This game can be played among partners, or among larger groups. In groups, players can take turns sequentially, or they can stand in a circle and make eye contact with another person in the circle indicating that that person will go next, or people can call out responses randomly. For extra energy, have the entire group chime in on the "Yes, ands"

• Example
  1st player: There's a pingpong table in the library
  Group: YES,AND...2nd player: it's so popular we have lines of people waiting to playGroup: YES,AND...3rd player: we decided to spend our entire book budget on pingpong ballsGroup: YES,AND...4th player: the room where we store all the balls has become a ball pit
  Group: YES,AND...
  5th player: we started charging admission to this room Group: YES,AND...6th player: it's solved our budget crisis.

• Variation
  You could pair this exercise with a similar "Yes, but" exercise to compare what happens and how it makes people feel.

Game: Keyword Taboo

Here's a little game to play with your students to get them thinking about alternative keywords.

How to play

• Librarian asks a student to share her research topic with the class. As the student describes it, the librarian writes on the board the key words that the student uses. Now the librarian asks the class to generate a list of words to use in researching this topic. But this time they cannot use any of the words written on the board.

• Example
  Student: I'm researching pay to play and college athletes.
  [Librarian writes pay-to-play college athletes on the board]
  Librarian: What words can we use to get at this topic without using the words on the board?
  Class: Sports athletics compensation higher education NCAA
• Variation
  Have students work in pairs or small groups, sharing topics, writing down "taboo" words, and listing alternative keywords.

Game: New Choice

Reference work requires the ability to change course or strategy on the spot. We are constantly responding to questions and situations that are unique and therefore impossible to prepare for. When one approach doesn't pan out, we need to be able to try something different. 

Teaching always involves an element of improv. But library teaching often has an extra dose, because librarians often teach at the request of another instructor, but have little to no control over student preparation, class culture, research topics, etc. When a librarian plans a lesson based on the premise that students will have identified research topics, but the students show up without yet having thought about research topics, the librarian has to change course. This is a game that hones .

Planning involves creative thinking in exploring new possibilities, stretching ourselves beyond the obvious choices, and considering alternatives.

New choice helps hone librarian's ability to change course on a dime and move beyond the obvious.

 How to play

• Three players.

• Two players are given a situation. It doesn't have to be library related, but it can be. They begin acting out a scene. The third player is the caller.  During the scene, the caller can occasionally call out "New choice," requiring the player to back up to the last verbal choice made and try a new one.

• Example
  Scenario: two students meeting in the library. As the scene develops, it appears that one is attracted to the other...
  Player one: Do you have a piece of paper I can borrow?
  Player two: I do, but you'll have to leave collateral
  Caller: New choice!
  Player two: I do, but it has my name and phone number written on it
  [scene continues until the caller calls "New choice" again]

• Variation
  In addition to verbal choices, the caller can ask for new choices in movement or sound effects by calling out "New choice sound effect," or "New choice movement."

Game: Repeat a line

Active and deep listening is a skill in which most of us can always use more practice. Good library reference service requires the ability to listen carefully and completely. And sometimes that means avoiding the tendency to prematurely start answering a question before it has been fully articulated. 

Effective leadership requires the ability to listen without jumping to conclusions. And productive teams are those in which members can listen as well as contribute.

This game helps develop skills of listening completely. In this game, you  simply cannot prepare a response until you've fully heard your partner.

 How to play

• Two players.

• Two players are given a situation. It doesn't have to be library related, but it can be. They begin having a conversation. However, each player must repeat the last line spoken by the other player before adding to the conversation. (Repeating the line can include minor paraphrases to make pronouns match, etc.). This game is more challenging, and interesting, if players use statements rather than questions. 

• Example
  (Keep in mind, this is not supposed to be a model reference interview. The rules of the game are too limiting for that. And besides, what fun would that be?)
• Scenario: a frustrated student approaches a librarian
  Player one: My professor told me to talk to you about my research topic.
  Player two: Your professor told you to talk to me about your research topic. Your professor must have sent you here for a reason. Perhaps you are struggling to find information on your topic. Or perhaps you Googled your topic and turned in the first five results as your bibliography.
  Player one: I Googled my topic and turned in the first five results as my bibliography. It seems good enough to me. I don't know why I should have to learn all this research when all I really want to do with my life is to be a trapeze artist.
  Player two: You want to be a trapeze artist... [and the scene continues]

• Variation
  Instead of repeating the last line spoken, the player must begin his/her response by starting with the last word spoken by the previous player.