How do you begin a sentence with "me?" That was one of the many questions posed by library staff from Black River Falls Public Library and Sparta Public Library. Sometimes it requires suspending the rules. Through improv games and practice, we explored ways of saying no without saying no, strategies for active listening in public service environments, identifying and using the resources and skills we have to solve problems, and more. Many thanks to the two libraries for hosting, organizing and inviting me. I tell ya, public library folks are doing good and important work. Visit them. Thank them.